• Home
  • About me
  • Initial Intake Form
  • Infant Massage
  • What we offer
  • Schedule of Fees
  • FAQs and Cancellation
  • More
    • Home
    • About me
    • Initial Intake Form
    • Infant Massage
    • What we offer
    • Schedule of Fees
    • FAQs and Cancellation
  • Home
  • About me
  • Initial Intake Form
  • Infant Massage
  • What we offer
  • Schedule of Fees
  • FAQs and Cancellation

Frequently Asked Questions

For more questions or inquiries, please call us and we  will be able to help you.

The first step is to complete the Intake Form which You can find at the Intake Form tab. It is important that we have all the necessary information about your child before the first session.  

We also conduct physical assessment during the cv vbfirst appointment  to find out your child's abilities and strength in different areas such as lying, sitting, standing and walking.

From here we can discuss the best options for therapy.



The Basics: Braces, AFOs, regular shoes that fit with AFOs, change of clothes, and a water bottle.

Food and Drink: Our kitchen is equipped with a fridge, microwave, coffee, tea, dishes, and utensils.

Daily Tools: Any equipment you would like to incorporate in the session like walkers, communication tools.

Motivation: Favourite books, toys, electronic devices, rewards always come in handy with therapy gets tough!


Yes, you as a parent will need to be present and attend to their needs so as not to distract the ongoing therapy session.
If it appears that your child is not able to participate well in therapy when a sibling is present (ie. gets embarrassed, feels self conscious, becomes easily distracted or overwhelmed) we can discuss options to best manage the outcomes for all involved.


Yes, carers, grandparents, support worker are able to bring your child and feel included in their therapy program. 


Please contact us if your child is starting to become unwell. We kindly request that you review and understand our cancellation policy when making your appointment or reservation.
Thank you for your consideration and understanding.


Cancellations

Cancellation and Other Late cancellation (inside 48 hours)/No show Full session fee 


Late cancellation (with provision of medical certificate within 48 hours) 50% session fee per session  or missed Intensive


Between seven (7) to 14 days of your session/intensive start date  50% session fee 


 Within seven (7) days of session start date 70% of total fee


Once session/Intensive has commenced 100% of remaining sessions

Kia Kaha Intensive Therapy

0211426755

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